Refund policy

Return & Refund Policy – Aaviara Bling

At Aaviara Bling, we carefully inspect and pack every order before dispatch. We currently do not accept returns or exchanges for change of mind, preference, size preference, or any other reason where the product has been correctly delivered as ordered.

However, we want to make sure you receive the product you ordered in proper condition. Therefore, refunds may be available in the following situations:

1. Wrong Product Received

If you receive a product different from the product you ordered, please contact us within 24 hours of delivery.

A clear unboxing video from the beginning of opening the package is required to verify a wrong-product claim.

After verification and approval, Aaviara Bling will arrange the return of the incorrect product and bear the applicable return shipping cost.

Once the returned product is received and inspected, the eligible refund will be processed to the original payment method.

2. Product Damaged During Delivery

If your jewellery arrives damaged, please contact us within 24 hours of delivery.

You must provide:

  • Order number
  • Clear photographs of the product and packaging
  • A continuous unboxing video showing the package being opened
  • A description of the damage

Claims without sufficient evidence may not be accepted.

If the claim is approved, Aaviara Bling will arrange the applicable return process and bear the return shipping cost.

After the returned product is received and inspected, the eligible refund will be processed to the original payment method.

3. No Change-of-Mind Returns

We do not accept returns for:

  • Change of mind
  • Personal preference
  • Product appearance preference
  • Incorrect expectations regarding the product
  • Products that have been worn or used
  • Customer-related damage
  • Improper handling or care
  • Requests simply because the customer no longer wants the product

4. Failed, Refused or Undelivered Orders

If an order cannot be delivered because of:

  • Customer refusal to accept the parcel
  • Incorrect or incomplete address
  • Customer unavailability
  • Failure to receive the shipment
  • Other customer-related delivery issues

and the parcel is returned to Aaviara Bling, we will process the refund after the parcel is received back by us.

The refundable amount will be calculated after deducting applicable shipping, return shipping and other directly applicable delivery costs.

The remaining eligible amount will be refunded to the original payment method.

5. Refund Processing

Once a return/refund claim has been approved and the applicable product has been received and inspected, the refund will generally be processed within 5–7 business days.

The time taken for the amount to appear in your account may additionally depend on your bank, card issuer, UPI provider or payment gateway.

6. Exchanges

We currently do not offer product exchanges.

7. Customer-Damaged Products

Products damaged after delivery due to misuse, accidental damage, improper handling, normal wear and tear, or failure to follow reasonable jewellery-care practices are not eligible for a return or refund under this policy.

8. Contact Us

For any eligible issue, contact us as soon as possible:

Email: support@aaviarabling.com
Phone/WhatsApp: +91 96504 11246
Support Hours: Monday–Saturday, 10:00 AM–6:00 PM